Tag: Vector Search
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RAG Evaluation Techniques — A Field Guide for Multi-Turn Voice Agents
RAG Evaluation Techniques — A Field Guide for Multi-Turn Voice Agents How to rigorously evaluate retrieval-augmented generation (RAG) in conversational voice agents — distinct from simple document Q&A interfaces. Written from real-world implementation experience with production voice systems. All examples use the fictional company FleetPulse (fleet telematics provider) to illustrate concepts without referencing…
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Why RAG Systems Sometimes Answer Questions Nobody Asked
A Production Lesson Every AI Engineer Eventually Learns One of the most surprising moments when deploying a Retrieval-Augmented Generation (RAG) system to production is watching users become frustrated by an AI that appears highly intelligent but somehow feels socially unaware. The user says: Thank You The AI responds: According to the my knowledge…